lumineva.
LUMINEVA / DENTAL

An AI front desk built for
modern dental groups.

Lumineva handles administrative inquiries across phone, text, website chat, and email, coordinates appointment requests, and routes clinical questions to your team across locations.

Let’s talk about your businessExplore the workflows
Example conversation

New patient exam

“I can help you find the nearest office and an appointment time. Are you looking for a routine exam or help with a specific concern?”
Exam scheduled
Illustrative workflow. Actions depend on approved rules and supported tools.
Multi-location routingNew-patient intakeRecall workflowsHuman escalation
AROUND YOUR DAILY WORK

Less back-and-forth.
A clearer next step.

Start with one useful workflow. We configure the questions, responses, and handoffs around dental groups.

01

New-patient scheduling

Capture the reason for the visit, location preference, availability, and required intake details.

  • Exam and consultation types
  • Location-aware availability
  • Forms and confirmation
02

Existing-patient service

Handle common scheduling changes and routine questions without pulling staff away from the office.

  • Reschedule and cancel
  • Office information
  • Structured messages
03

Recall & reactivation

Reach overdue patients and incomplete treatment opportunities with approved, trackable outreach.

  • Hygiene recall
  • Unscheduled treatment
  • Follow-up disposition
04

Urgent routing

Recognize approved urgency signals, capture essential context, and connect the caller to the right person.

  • Rule-based questions
  • Live transfer
  • On-call notification
01 / THE SERVICES

Every way they reach out.
One way to stay on top.

Phone, text, chat, email. Choose the channels you need. We make them sound like your business and work by your rules.

01

Phone receptionist

A warm welcome. Even after hours.

Answer calls, capture the details, and help customers book or reach the right person. Put an end to routine inquiries waiting in voicemail.

  • After-hours answering
  • Booking requests
  • Live transfers
02

Text support

A quick question deserves a quick reply.

Keep two-way conversations moving. Follow up on missed calls, answer service questions, and help customers arrange the next step.

  • Missed-call replies
  • Customer questions
  • Scheduling updates
03

Website chatbot

Turn a website visit into a conversation.

Help visitors find the right service, check whether you’re a fit, and share their details or a booking request—all while they’re on your site.

  • Service guidance
  • Lead capture
  • Booking links
04

Email responder

An inbox that doesn’t run your day.

Respond to routine emails with useful, approved answers. Ask for missing details and route the requests that need your team’s attention.

  • Routine responses
  • Inquiry follow-up
  • Staff routing
YOUR TEAM STAYS IN CONTROL

Clear boundaries.
Helpful handoffs.

Lumineva follows approved routing and escalation rules. It can collect structured information and coordinate a next step, but it does not diagnose conditions or replace clinical judgment.

We confirm vendor access and integration feasibility before setup.

Practice managementOnline schedulingPhone systemsCRM & marketingForms & messagingReporting
SET UP AND MANAGED FOR YOU

You know your business.
We handle the setup.

Bring your business knowledge, tools, and priorities. We’ll recommend the right starting point.

  1. 01

    First, we listen.

    Map your inquiries, services, booking rules, and the moments your team needs help.

  2. 02

    Then, we set it up.

    Configure approved answers, connect supported tools, and test realistic conversations together.

  3. 03

    We keep it working.

    Review outcomes and update information as your team and business change.

A little less on your plate.

Tell us about your business. We’ll follow up by email to explore where Lumineva could help.

Let’s talk